12d Solutions

Technical Support

Technical Support

  • If you are a Maintenance customer please have your dongle number ready.
  • With our Maintenance Program you get priority support from our international team of experts.
  • We will queue your request based on service level priorities. All of our Maintenance customers get priority service.

Bug Enhancement Requests:

  • - This can be submitted to our support team.
  • - If you are unsure as to whether or not you are an Maintenance customer, simply have your dongle number ready when calling us and our technical support staff will let you know.
  • - To contact your closest support team by email or phone, please navigate to your preferred region in the menu located to the left of this text.

12d User forum: